Frequently Asked Questions

How do I make a reservation ? Give us a call or email us at 248-688-4640 or for any questions and or reservations.
What if we don't need the equipment until late afternoon or evening and would like to keep it overnight ? We accommodate every customer with any times they would like the rental. Arrangements must be made at time of booking.
How long do we get rentals for ? The rental is for 1 day (8 hrs). We typically drop off between 7:00am & 1:00pm and pick up after 7:00 pm.
What if high winds are expected the day of our event ? If they are calling for winds in excess of 20MPH Party Dreams Rental reserve the right to not set up for the safety of all your Guest.
What if it's very windy outside during my rental ? Inflatable's - Must be unplugged if winds exceed 15 MPH. Tents - Do not take cover underneath a tent go to the nearest permanent structure such as a house or business.
What do we do if it starts raining on the inflatable ? It is safe to leave the inflatable running ( no high winds) while it's raining. Once the rain has stopped simply wipe the unit down and begin to use again.
What are rules for the equipment ? Inflatables - no food or drink, no shoes, no sharp objects, no medical conditions or pregnancy, no wrestling, no climbing or hanging on walls. Tents - no bar-B-queuing underneath and all decorations must be removed before pick up.
What surfaces do you set inflatables up on ? Level grassy areas and indoors
What type of electrical power is needed ? All concession equipment & inflatables plug into a 110 v household outlet. All rented equipment must be plugged in to its own circuit and be no farther than 50' from the outlet.
Do you charge for delivery or set up ? Yes, we charge a delivery fee based on the distance of the party and the equipment that was rented. We do Not charge a set up fee for inflatables or tents. Chairs and tables are delivered stacked and picked up stacked.
Do we receive a refund if it rains during our event ? No refunds or credits will be given due to poor weather.

Contact Us

42730 Merrill Rd.
Sterling Heights, MI. 48314
Phone: (248) 688-4640